Following is a complaint from the indian customer Anil bearing stores.
We would like to inform you about the following transaction we had with shanghai shenda industrial co Ltd.China.(China NSF Bearing Company) We had purchased material from Shanghai Shenda Industrial Co. Ltd.China. (China NSF Bearing Company) But as mentioned in the attached mails , the materials supplied were duplicate, it has been returned by customers .All the rejected materials are lying in our godown and the customers have lodged a complain with the police against supply of this materials. Inspite of sending so many correspondence to them , but we have not received any reply from them. They are also not answering our phone calls.Now we are forced to take this matter with the chinese Embassy . Also we need to intimate the the worldwide bearing centres about the fraud that has been done with us. We were provided with all the Quality certificates, the INA and FAG Bearings certification regarding its originality from them.We have now become very sure that it was preplanned to make make fraud business with us. Our only request was whatever stock they have supplied to us, they should take it back , and pay us the Invoice value of the same along with the custom duty we have paid. We hope you can understand what losses we are suffering , We are still paying the damerage on the stock, We are expecting some concreate and immediate reply from you, taking into consideration the seriousness of this matter. Please expecting you guidiance and your valued suggestions to help us find out some concreate action against this matter.
Bearing Inspection
Customer : Elecon Engineering Co. Ltd., VVNagar, Gujarat
Date of Inspection : 06.05.2009
Ref. : Customer's message dated 09.04.09 & subsequent communication.
Supplier to customer : Anil Bearing Stores, Mumbai
Products :
1. 61888M.C4 …………. 1 no.
2. 16068M.C4……………1 no.
3. 230/560B.MB.C3…… 1 no.
4. 230/710B.MB.C3…… 1 no.
5. SL1818/750E.C4…… 1 no.
6. SL1818/600E.C4…… 1 no.
Note : Bearing original packings were not available with customer.
( Sally )30 Jun,2010
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